FAQ (Frequently Asked Questions)

🛒 What types of appliances do you sell?

We offer:

  • New appliances: with full warranty

  • Used appliances that are fully tested and cleaned

  • Scratch‑and‑dent appliances

    with cosmetic imperfections but fully functional

Each item is clearly labeled so you know exactly what you’re buying.

 

🧾 Do your appliances come with a warranty?

  • Yes, all products come with a warranty.

 

🔄 What is your return or refund policy?

If you experience an issue, contact the store where you purchased the appliance so we can review your warranty options.

 

🛠️ What happens if my appliance stops working?

If your appliance is still under warranty:

  • We will help coordinate service according to the warranty terms.

    If it is out of warranty:

    Repairs are the customer’s responsibility, but we can recommend service options.

 

🚚 Do you offer delivery?

Yes. Delivery fees vary by location.
Please ensure doorways, hallways, and installation spaces are accessible before delivery.

 

🔧 Do you install appliances?

Installation is available for all products.
If installation is performed by a third party, we are not responsible for any damage caused by improper installation.

 

🧊 What should I expect from used or scratch‑and‑dent appliances?

These items may have:

  • Minor cosmetic imperfections

  • Signs of previous use (for used items)

  • Limited warranty

All functional components are tested before sale.

 

💳 What payment methods do you accept?

We accept major payment methods as listed in‑store or online.

 

📦 Can I hold or reserve an appliance?

No, Items can not be held with a deposit.

 

🧽 Are the appliances cleaned before sale?

Yes. All used appliances are cleaned and tested.
Scratch‑and‑dent and new appliances are inspected before being placed on the sales floor.

 

📞 Who do I contact if I have an issue?

Please contact the store where you purchased the appliance.
We’ll help determine whether the issue is covered under warranty and what steps to take next.

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