FAQ (Frequently Asked Questions)
🛒 What types of appliances do you sell?
We offer:
-
New appliances: with full warranty
-
Used appliances that are fully tested and cleaned
-
Scratch‑and‑dent appliances
with cosmetic imperfections but fully functional
Each item is clearly labeled so you know exactly what you’re buying.
🧾 Do your appliances come with a warranty?
-
Yes, all products come with a warranty.
🔄 What is your return or refund policy?
If you experience an issue, contact the store where you purchased the appliance so we can review your warranty options.
🛠️ What happens if my appliance stops working?
If your appliance is still under warranty:
-
We will help coordinate service according to the warranty terms.
If it is out of warranty:
Repairs are the customer’s responsibility, but we can recommend service options.
🚚 Do you offer delivery?
Yes. Delivery fees vary by location.
Please ensure doorways, hallways, and installation spaces are accessible before delivery.
🔧 Do you install appliances?
Installation is available for all products.
If installation is performed by a third party, we are not responsible for any damage caused by improper installation.
🧊 What should I expect from used or scratch‑and‑dent appliances?
These items may have:
-
Minor cosmetic imperfections
-
Signs of previous use (for used items)
-
Limited warranty