FAQ (Frequently Asked Questions)
๐ What types of appliances do you sell?
We offer:
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New appliances: with full warranty
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Used appliances that are fully tested and cleaned
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Scratchโandโdent appliances
with cosmetic imperfections but fully functional
Each item is clearly labeled so you know exactly what youโre buying.
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๐งพ Do your appliances come with a warranty?
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Yes, all products come with a warranty.
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๐ What is your return or refund policy?
If you experience an issue, contact the store where you purchased the appliance so we can review your warranty options.
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๐ ๏ธ What happens if my appliance stops working?
If your appliance is still under warranty:
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We will help coordinate service according to the warranty terms.
If it is out of warranty:
Repairs are the customerโs responsibility, but we can recommend service options.
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๐ Do you offer delivery?
Yes. Delivery fees vary by location.
Please ensure doorways, hallways, and installation spaces are accessible before delivery.
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๐ง Do you install appliances?
Installation is available for all products.
If installation is performed by a third party, we are not responsible for any damage caused by improper installation.
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๐ง What should I expect from used or scratchโandโdent appliances?
These items may have:
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Minor cosmetic imperfections
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Signs of previous use (for used items)
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Limited warranty