FAQ (Frequently Asked Questions)

๐Ÿ›’ What types of appliances do you sell?

We offer:

  • New appliances: with full warranty

  • Used appliances that are fully tested and cleaned

  • Scratchโ€‘andโ€‘dent appliances

    with cosmetic imperfections but fully functional

Each item is clearly labeled so you know exactly what youโ€™re buying.

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๐Ÿงพ Do your appliances come with a warranty?

  • Yes, all products come with a warranty.

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๐Ÿ”„ What is your return or refund policy?

If you experience an issue, contact the store where you purchased the appliance so we can review your warranty options.

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๐Ÿ› ๏ธ What happens if my appliance stops working?

If your appliance is still under warranty:

  • We will help coordinate service according to the warranty terms.

    If it is out of warranty:

    Repairs are the customerโ€™s responsibility, but we can recommend service options.

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๐Ÿšš Do you offer delivery?

Yes. Delivery fees vary by location.
Please ensure doorways, hallways, and installation spaces are accessible before delivery.

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๐Ÿ”ง Do you install appliances?

Installation is available for all products.
If installation is performed by a third party, we are not responsible for any damage caused by improper installation.

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๐ŸงŠ What should I expect from used or scratchโ€‘andโ€‘dent appliances?

These items may have:

  • Minor cosmetic imperfections

  • Signs of previous use (for used items)

  • Limited warranty

All functional components are tested before sale.

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๐Ÿ’ณ What payment methods do you accept?

We accept major payment methods as listed inโ€‘store or online.

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๐Ÿ“ฆ Can I hold or reserve an appliance?

No, Items can not be held with a deposit.

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๐Ÿงฝ Are the appliances cleaned before sale?

Yes. All used appliances are cleaned and tested.
Scratchโ€‘andโ€‘dent and new appliances are inspected before being placed on the sales floor.

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๐Ÿ“ž Who do I contact if I have an issue?

Please contact the store where you purchased the appliance.
Weโ€™ll help determine whether the issue is covered under warranty and what steps to take next.

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